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YENA – Seamless Hotel Check-in/Check-out

Introduction

YENA is a next-generation hotel check-in/check-out solution — designed as both a physical self-service kiosk and a powerful mobile app. Whether on-site or on the go, guests can manage their entire check-in/check-out process smoothly, securely, and without queues.

YENA integrates with hotel systems, supports biometric verification, and handles everything from room selection to payment and concierge services. It's not just a kiosk — it's a complete platform.

Proudly assembled in the UAE — From the UAE, to the world.

Key Features

Self Check-in/Check-out

Touchless guest interaction using booking ID, QR code, or mobile number with full identity verification and room assignment.

Mobile App Support

Guests can complete the check-in/check-out process remotely via the mobile app, with pre-check-in synchronization and notifications.

Smart Payment Processing

Supports multiple currencies, digital wallets, UPI, and loyalty points payment with instant receipt generation.

AI-Powered Personalization

Suggests room upgrades and services based on guest preferences and loyalty status.

Concierge & Add-ons

Book local tours, spa appointments, restaurant reservations, and more directly from the kiosk or mobile app.

Architecture & Integration

YENA's architecture is robust and flexible, built to adapt to hotels of any size — whether deployed as kiosks, applications, or both.

Implementation Roadmap

  1. Phase 1: Requirements Gathering – Aligning the system with hotel needs.
  2. Phase 2: Development – Building and testing core modules.
  3. Phase 3: Testing – Quality and performance testing under varied conditions.
  4. Phase 4: Pilot Deployment – Initial launch to gather insights and feedback.
  5. Phase 5: Full Deployment – Staff training and complete implementation across properties.